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COVID-19

The safety, wellbeing, and security of our guests and team members are always our top priority. We are proud to announce that our amazing team has all receive their vaccine and it's a huge step towards enabling borders to reopen! Furthermore, we have created a COVID-Safe action plan so you can rest assured we’re 100% committed to maintaining the highest hygiene standards. 

New Check-in procedure:

You can choose a Fast check-in procedure. We will accompany you to your room and will send you all the hotel information by Whatsapp.

New Cancelation policy:

In the case of a Covid-19 related matter making traveling impossible, the stay will be held credited for an addition of two years.

CLEANLINESS

Cleanliness and hygiene are things we’ve never skimped on. We take a lot of pride in ensuring that the highest standards are met throughout our hotel, restaurant & bar. And we’ve reinforced with an extra layer of cleaning protocols, on top of our already extremely thorough processes, to make sure you stay safe and can indulge in White Palm completely stress-free.

PUBLIC SPACES

Throughout our public areas, we’re keeping it clean – real clean. We’ve increased the frequency of cleaning and disinfecting in shared spaces such as the lobbies, pool area, restaurant & bar, and public bathrooms, as well as on door handles and room keys. We have our homemade hand sanitizer dispensers available in these public areas and we’re practicing social distancing.

GUEST ROOMS

We’re getting extra rigorous in our rooms adding specific disinfecting protocols to our already meticulous cleaning processes. We’ll be carrying these out in our guest rooms, after guests depart and before the next ones arrive, with particular attention paid to hard and high-touch surfaces.

BEHIND THE SCENE

Nothing to hide here. In our back of house areas, we’ve also made changes, increasing the frequency of cleaning and disinfecting focusing on high-touch areas and, of course, in our restaurants and bars, that are serving or preparing food and beverages.

Travel restrictions often change.

You can visit the IATA Website to stay updated on the Travel Regulation per country and get the latest info on what is the requirement to enter Indonesia.

In the meantime, we continue to process E-Visas for our international guests who continue to arrive on international flights via Jakarta. Contact us for details on how we can arrange your E-Visa to visit us in Bali now!

Your holidays in White Palm Hotel Bali are well deserved! 

Thank you for your continued loyalty, patience, and understanding. Our team looks forward to welcoming you back soon.